Vinted Shoppers Voice Anger Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Backlash
Countless users and merchants are posting online stating that platform listings now display a different size category versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
It has advised users to examine their items and manually change the size when needed, resulting in member annoyance.
Size Classification Changes
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods following member complaints.
